Home Organizing Committee Program Committee Call for Tutorials Journal Publication Arrangements Tracks Important Dates Paper Submission Conference Venue Guideline of Camera-ready Manuscript Submissions Keynotes Program Registration Transportation Visa Information Sponsors Local Attractions Past ICEC Contact Us The conference will be organized into the following tracks but not limited to these topics: Service Innovations and Strategies Emerging Electronic Commerce Technologies and Applications Mobile Commerce E-Government and Standardization Digital Content Technologies, Management, and Innovations Web Mining, Virtual Communities, and Knowledge Sharing Internet Security, Privacy, and Trust Detailed Track Information Track 1: Service Innovations and Strategies Track chairs: Timon Tu, The Chinese University of Hong Kong, Hong Kong Hsinlu Chang, National Chengchi University, Taiwan Description: In the fast-shifting service economy, a company must be flexible and agile enough to meet the changing demands of the customers. There are needs to understand the technical, operational, managerial, strategic, and social issues related to service innovation and its resulting values. Moreover, companies are also facing challenges in formulating effective service strategies to enable service innovations. To support different kinds of service strategies, companies need to have in-depth knowledge in designing and managing the business processes and underlying IT infrastructure. By doing so, business standards and key performance indicators are required for optimizing processes. The integration of IT and business processes also enable the availability of data for decision-making. Furthermore, the improvements in connectivity, automation, and technology integration have profound impact on formatting extensible enterprises as well as to dynamically reconfigure business relationships in response to the changes in markets, resources and skills. Such technical and organizational transformations further impact the people who work for such companies, and the way to structure their works. Thus, human capital management and optimization therefore become a critical strategic concern. Research submitted to this track should help to achieve better understanding about service innovations and their strategies in research problems, theory, method, or other substantial issues. Below can be seen a list of the examples, but not limit to, of possible topics: What properties on B2B and B2C processes are required for service negotiation, operations, and management? What theories can help us to understand the challenges and impacts of IT-driven service innovation on enterprises, organizations and individuals? What are the effective technical and managerial approaches to design service architecture, infrastructure, processes, workflows, and strategies? Success stories and failures in IT-driven service innovation – what lessons are learnt? Decision models and decision support systems for service-related management and operations. What are the organizational, cultural and economic issues related to the adoption of the services paradigm? Track 2: Emerging Electronic Commerce Technologies and Applications Track chairs: Karl Reiner Lang, City University of New York, USA Kyoung Jun Lee, Kyung Hee University, Korea Description: Economic history shows that new network infrastructure (e.g. railroad network, electricity network, roads and highways, telephone network, and now the Internet) and new technology have created new business models, new user applications, and entirely new industries. New communication technologies such as BlueTooth and ZigBee, new Data Web and Web 2.0 technologies, (including social networks), new automatic identification technologies such as RFID, Color Code, and Printed Electronics, and positioning technologies will again provide novel opportunities for business model designs and system applications in the area of Electronic Commerce. In addition, new E-Commerce capabilities based on business intelligence technologies, online data collection and analysis methods, new transaction mechanism designs, and improved optimization technologies will enhance the effectiveness and the efficiency of the Electronic Commerce operations and strategies at the firm and industry level. This track is aimed to provide a venue for researchers, software architects, and business professionals in the E-Commerce field to share and discuss emerging technologies and applications in Electronic Commerce research. Particularly, we invite original, high-quality paper submissions that contribute to novel theory and technology development (including prototype systems showing the potential and possibilities of new technologies), and deployed innovative applications in real-world settings . Relevant topics of this track include, but are not limited to, the following: E-Commerce using new communication infrastructure Data Web technology for E-Commerce Web 2.0 Technology for E-Commerce Social networking and analysis technology for E-Commerce Automatic identification and positioning technology for E-Commerce Business Intelligence technology for E-Commerce Market and transaction mechanism design for E-Commerce Optimization technology for E-Commerce Context-Aware technology for E-Commerce Peer-to-Peer technology for E-Commerce Personalization technology for E-Commerce Technology for security and privacy in E-Commerce Digital rights management technology for E-Commerce User Interface Technology for E-Commerce Case Studies in E-Commerce Track 3: Mobile Commerce Track chairs: Dongsong Zhang, University of Maryland at Baltimore County, USA Fiona Nah, University of Nebraska - Lincoln, USA Description: With an ever-increasing number of mobile device users and the rapid advancement of wireless technology, mobile devices have become pervasive in our daily life. It is estimated that by 2010, there will be 4 billion mobile phones worldwide. The ability to communicate from virtually anywhere and the convergence of the Web and wireless technologies offer an unprecedented level of flexibility, accessibility, and convenience. These mobile devices are changing not only consumers’ shopping behavior and expectations, but also the way the service industry does business on a global scale. The recent developments of mobile, ubiquitous, and pervasive technologies have generated a wide range of opportunities for enhancing physical marketplaces and for enabling traditional commerce beyond physical locations of stores. Mobile Commerce (also known as M-Commerce) refers to any transaction that involves the transfer of ownership or rights to use goods and services using wireless-enabled mobile devices such as cell phones or PDAs. M-Commerce is still an emerging phenomenon around the world. There are many questions with regard to the high growth potentials of M-Commerce applications, potential barriers for M-Commerce adoption, and technological and social issues that need to be more fully explored and understood. This track is aimed to provide a venue for researchers, software architects, and business professionals in the M-Commerce field to share and discuss technical and business challenges, ideas, views, the latest research findings, and emerging real-world applications. Particularly, we invite original, high-quality paper submissions that contribute to the theory, system design and implementation of M-Commerce, as well as empirical user evaluation in M-Commerce. The relevant topics of this track include, but not limited to, the following: Mobile advertisement Mobile coupons Security and privacy issues in M-Commerce Social and legal issues in M-Commerce Context-aware M-Commerce (e.g., location-based M-Commerce) Advanced technology and platforms for M-Commerce M-Commerce applications and systems Mobile, wireless peer-to-peer commerce M-Commerce adoption Personalized mobile marketing Delivery of digital product, goods and services Middleware and frameworks supporting M-Commerce Intelligent graphical user interface (GUI) for M-Commerce Innovative business models for M-Commerce Digital rights management Track 4: E-Government and Standardization Track chairs: Shan-Ling Pan, National University of Singapore, Singapore Mu Xia, University of Illinois at Urbana-Champaign, USA Description: The E-Government and Standardization track invites researchers, practitioners and academics to present their research findings and conceptual advances in any branch of e-Government and standardization. For E-Government research, theoretical and empirical papers as well as case studies are welcome that shed some light on E-Government. Possible topics include, but are not limited to: Public private partnership models for e-Government E-Government portals E-Government models Societal impact of e-Government projects E-Democracy Citizen centric information systems Legal and ethical issues affecting e-Government Economics of e-Government E-Government Implementation Web-enabled knowledge management Applications of e-Government For standardization research, theoretical and empirical papers as well as case studies are welcome that shed some light on IT standards, standardisation, and innovation. Possible topics include, but are not limited to: Standardization & innovation Technological innovation and standardisation Standards for information infrastructures Understanding the impact of standards Problems of implementation and diffusion Standardisation and economic development Standardisation as a form of the public sphere Standardisation and public policy formation Analyses of standards setting processes, products, and organisation Open Source and standardisation Economics of standardisation Public Private Partnership Models for e-Government Mobile Government - Revisioning public services for third millennium information society Global Government transformation - Role of legislative wing Open Solutions for Public Administration Health Friendly Governance - e-Health initiatives Track 5: Digital Content Technologies, Management, and Innovations Track chairs: Arun Sundararajan, New York University, USA Kartik Hosanagar, University of Pennsylvania, USA Jacomo Corbo, University of Pennsylvania, USA Description: The systems and technologies that regulate the delivery and consumption of digital content are undergoing a rapid transformation. Characterizing the new ways in which digital content is generated, delivered, propagated, managed, copyrighted and even priced, is of great interest. The systems that regulate these aspects have become increasingly varied and interdependent. This track addresses the challenges and technologies governing digital content generation, management, and delivery, both broadly and as applied to specific domains like e-entertainment, e-learning, global content delivery, and social media. Relevant Topics: Digital rights management E-entertainment E-learning Comparisons between Digital Content Innovation Global Content Delivery High Touch versus High-Tech Technologies Social Media Track 6: Web Mining, Virtual Communities, and Knowledge Sharing Track chairs: David Trastour, HP Labs, USA Michael Chau, University of Hong Kong, Hong Kong San-Yih Hwang, National Sun Yat-sen University, Taiwan Description: With the enthusiasm of Web 2.0, the Web is increasingly perceived as a medium for interacting with people, sharing knowledge, and forming virtual communities. The profound amount of data pertaining to the Web can be searched and analyzed to reveal precious knowledge that was otherwise unknown. Examples include the characteristics of social networks, patterns for knowledge sharing, and the characters of community formation and evolution. Such knowledge can be further used to facilitate traditional document search, meet personal information need, or improve decision making in business environments. Researchers and practitioners from multiple disciplines have shown tremendous interest in searching and mining the Web in support of knowledge sharing and virtual communities. This track aims to bring together researchers and practitioners with focus on searching and analyzing data pertaining to Web 2.0. We encourage authors to share new and interesting theoretical and methodological perspectives on topics surrounding Web searching/mining, virtual communities, and knowledge sharing that are of interest to the academic and/or practitioner communities. Topics of Interest: Web searching and mining Personalization and recommendation Construction and analysis of social networks Web communities Web 2.0 applications Formation and evolution of virtual communities Mechanisms and strategies for knowledge sharing Intra- and inter-organizational processes for effective knowledge sharing Knowledge transfer and sharing behaviors within virtual communities Applications related to Web mining and social networks Collective decision making Track 7: Internet Security, Privacy, and Trust Track chairs: Han Zhang, Georgia Tech University, USA Carol Hsu, National Taiwan University, Taiwan Description: Information security and privacy are important building blocks for enhancing consumer trust in electronic commerce. Company’s engagement in electronic commerce needs to ensure the assurance of personal information and the integrity of an electronic transaction. One challenge is that a typical online transaction will involve the exchange of information among various parties ranging from consumers, vendors and other intermediaries. This results in another challenge in managing the relationship between information privacy and security. Thus, this track aims to address the key technical, policy and behavioral issues associated with online transaction and communication. The possible topics include, but are not limited to, the following: Strategies for developing a secured online ecommerce environment Strategies for increasing user awareness on information privacy and security Social, legal and ethical aspects of information security and privacy Economic evaluation of information security and privacy in electronic commerce Strategies for implementing an effective risk management framework in electronic commerce Implementation of information system security and privacy strategies Corporate governance of security and privacy User acceptance of security and/or privacy policies and technologies Sociological and behavioral issues in security and privacy